Then, I had a look at the getParameters method it uses (you can look into the .jar file for scriptrunner to get such examples). And it looks like this: List getParameters(Map params) {// we do need the transformations here because we need the right user keys immediately in order to get the user's dashboards and filters

The Issues metric in Jira represents the number of active tasks or projects that require attention and can track progress and workflow within a team or organization. See all of our 200+ pre-built dashboards. on any device. email reports, set goals, calculate metrics, receive daily scorecards, etc.

So first you need to add new dashboard (or edit existing one). You can add a new one using TOP Jira Panel -> Dashbards -> Create Dashboard. On dashboard you can add Projects gadget. Add Gadget -> Click 'Load All Gadgets' -> filter 'projects' -> select Projects gadget. you can edit it when it is added to dashboard.
For example, if your business operated in New York and Rio de Janeiro, your service project agents can add a location label to requests from each region. To create a report to see how many requests come from each location: From your service desk project, go to Reports. Click New report. Enter "Requests by region" as the Name.
Here is a list of gadgets that can be used to build a powerful dashboard in Jira for tracking a Kanban project in an effective way. Team Wallboard Gadget – displays the Kanban task board of the team showing the current status of the issues and their current assignee. The WIP limits set on the board columns are also displayed and considered.
Add, assign, and delete project categories. As a Jira administrator, you can create project categories so your team can view work across related projects in one place. Your team can use categories in advanced search, filters, reports, and more. Note that project categories cannot be used to create project hierarchies (such as parent projects). uJZjD7n.
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    • jira service desk dashboard examples